7i77 terms of service Bangladesh

These 7i77 terms of service Bangladesh explain the rules that apply when you access or use our online casino platform, website, and mobile services. They form a legally binding agreement between you and us, and they cover account registration, deposits, withdrawals, bonus terms, KYC, AML, and player safety. Please read them carefully before you create an account, log in, or place any bet. If you also want to understand how we handle personal data and cookies, review Privacy Policy. If you need help at any time, you can reach our team through Contact.

1. Acceptance of Terms

By accessing, browsing, registering for, downloading, installing, or using any part of our platform, mobile app, products, or services, you confirm that you have read, understood, and accepted these Terms. These Terms are a legally binding agreement between you and 7i77, and they apply to all gameplay, betting, deposits, withdrawals, and communications with our support team. We may update, amend, or replace these Terms at any time to reflect operational, security, or legal requirements. When changes are posted, your continued use of the platform means you accept the updated Terms.

2. Eligibility

You may only use our services if you meet all eligibility requirements. You must be at least 18 years old, and underage gambling is strictly prohibited. We may request proof of age and identity at any time, and we may restrict or close accounts where age cannot be verified. Our services are intended for users based in Bangladesh, and you are responsible for ensuring your use complies with applicable local laws and regulations. You must have full legal capacity to enter into this agreement. If you are currently under any self-exclusion or similar restriction with us, you must not register or attempt to access services during that period.

3. Account Registration and Security

When you register, you agree to provide accurate, complete, and current information. This includes your real name, date of birth, and a valid mobile number that matches your bKash or Nagad account where you plan to transact. You may hold only one account per person. Multi-accounting is prohibited, including creating accounts using different phone numbers, devices, emails, identities, or payment instruments. If we detect multiple accounts, we may close all related accounts and forfeit balances and bonus funds. You are responsible for keeping your login details, password, and any PIN secure, and you must not share them with anyone.

KYC verification requirements

To protect security and comply with KYC and AML obligations, we may require verification before allowing withdrawals, increasing limits, or when activity appears unusual. Verification can include a government-issued photo ID such as a Bangladesh NID card or passport, proof of address, and proof of ownership of the payment method used for deposits or withdrawals. We may request additional documents or information, and we may ask for updated documents if earlier documents expire or become unclear. You agree that all transactions, bets, and requests made using your account are treated as authorized by you, even if performed by someone else using your credentials.

4. Deposits and Withdrawals

All deposits and withdrawals are subject to our security checks, KYC, and AML controls. You must use payment methods that belong to you, and we do not accept third-party deposits or withdrawals. We may request evidence that a payment method is under your control, such as screenshots, account statements, or verification steps required by the provider. We do not charge deposit fees, but your payment provider may apply its own charges, conversion rates, or network fees. We may set minimum and maximum transaction limits, and we may change limits to manage risk, prevent fraud, or comply with legal and operational requirements.

4.1 Supported payment methods

We support common payment options used by players in Bangladesh for deposits and withdrawals, subject to availability and security checks. Supported methods include bKash for instant mobile payments, Nagad for instant mobile payments, Rocket for mobile banking transfers, and USDT (Tether) using blockchain transfers where available. You are responsible for entering correct payment details, including wallet addresses for USDT. If you send funds to an incorrect address or number, we may not be able to recover them. We may suspend a payment method temporarily if we detect elevated fraud risk or provider outages.

4.2 Deposit terms

The minimum deposit is ৳100 or the USDT equivalent at the time of deposit. Deposits are typically credited quickly, but timing can vary due to provider processing, network congestion, compliance checks, or technical issues. You must not deposit using funds obtained unlawfully, borrowed funds you cannot afford to lose, or payment instruments that do not belong to you. We may reject, reverse, or hold deposits that appear suspicious, are linked to chargeback risk, or fail verification checks. If a deposit is reversed by a provider, any related winnings may be voided and your account balance adjusted accordingly.

4.3 Withdrawal terms

For verified accounts, withdrawals are commonly processed within 5 to 15 minutes, but this is not guaranteed and may take longer due to KYC review, AML checks, payment provider delays, or technical issues. Where possible, withdrawals must be made to the same payment method used for deposits to reduce fraud and comply with AML standards. We may request KYC before processing a withdrawal, even if you have deposited previously. We may delay, limit, or refuse a withdrawal request if we suspect fraud, chargeback risk, money laundering, account takeover, or breach of these Terms.

5. Bonuses and Promotions

Bonus offers are optional and are governed by bonus terms, wagering requirements, and specific conditions shown in the promotion details. You must meet wagering requirements before withdrawing bonus funds or winnings derived from bonus funds, and the required multiplier may vary by promotion, such as 10x, 20x, or 30x. Bonuses may have time limits, and if a bonus expires, unused bonus funds and any restricted winnings may be forfeited. Only one bonus is allowed per person, household, IP address, or device where applicable. Some games may contribute differently to wagering requirements or be excluded, and maximum bet limits may apply while a bonus is active.

Bonus abuse and enforcement

We monitor for abusive patterns that undermine fair play, including hedging, coordinated play, using multiple accounts, exploiting pricing errors, or attempting to extract bonus value with minimal risk. If we reasonably suspect bonus exploitation or other misuse, we may void bonuses, remove bonus-derived winnings, impose wagering adjustments, restrict promotions, or close accounts. We may also require additional KYC checks before allowing further play or payments. Promotions are offered at our discretion and may be modified, suspended, or canceled at any time, including where we believe continued availability could cause security, compliance, or fairness issues. For promotion details, you can review Bonuses.

6. Responsible Gambling

Gambling should be treated as entertainment, not as a source of income. You are responsible for deciding whether to play and how much you can afford to lose. We encourage you to use practical tools to stay in control, including setting deposit limits and taking breaks. You may request daily, weekly, or monthly deposit limits through our support team, and you can request cool-off periods of 24 hours, 7 days, or 30 days. You may also request temporary or permanent self-exclusion via Telegram support, and we will take reasonable steps to enforce it. To learn more about safer play tools, visit Responsible Gambling.

7. Prohibited Activities

Any prohibited activity is a serious breach of these Terms and may result in immediate account termination, forfeiture of balances and winnings, reversal of transactions, reporting to relevant authorities, and legal action where appropriate. Prohibited activity includes fraud, identity theft, using stolen credentials, chargebacks or attempts to reverse legitimate payments, and misrepresentation during KYC. It also includes multi-accounting, money laundering, and using the platform to transfer value between parties without genuine play. Collusion between players to manipulate outcomes, using bots, scripts, automated tools, exploiting technical errors, and attempting unauthorized access to accounts or systems are strictly forbidden. Abusive behavior toward staff or other users is also prohibited.

8. Intellectual Property

All content on the platform, including text, graphics, logos, design, software, code, and user interface elements, is owned by us or licensed to us and is protected by intellectual property laws. You receive a limited, revocable, non-transferable right to access and use the services for personal, non-commercial entertainment, subject to these Terms. You must not copy, reproduce, distribute, modify, reverse engineer, or create derivative works from any part of the platform without our prior written consent. Third-party game providers and licensors retain ownership of their own intellectual property, and your use of those games is also subject to applicable provider rules.

9. Limitation of Liability

Our services are provided on an as is and as available basis. We do not guarantee uninterrupted access, error-free operation, or that the platform will always be free from delays, bugs, or third-party service interruptions. To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or business interruption. You accept full responsibility for your gambling decisions and any losses. Our aggregate liability to you for any claim related to the services is capped at the total amount of your deposits made in the 90 days immediately preceding the event giving rise to the claim.

10. Termination and Account Closure

You may request to close your account at any time by contacting support. Before closing, you should request withdrawal of any available balance, and withdrawals remain subject to KYC, AML checks, and payment method rules. We may close, suspend, or restrict your account at our discretion if we suspect a breach of these Terms, fraud, chargeback risk, prohibited activity, or if you fail to provide requested verification documents. We may also close accounts due to regulatory requirements or if an account remains inactive for 12 months or more. If an account is closed due to a breach, we may void bonus funds and forfeit balances as permitted by law and these Terms.

11. Governing Law and Disputes

If you have a complaint or dispute, you agree to contact our support team first and attempt informal resolution by providing clear details and relevant evidence. If the dispute is not resolved informally, the parties agree to attempt mediation before proceeding further. If mediation does not resolve the dispute, it will be finally resolved by binding arbitration conducted in English on an individual basis only, meaning you waive any right to participate in a class action or representative proceeding. You agree that any claim must be brought in your individual capacity. We may request additional information, logs, and KYC details to investigate fairly and securely.

12. Changes to These Terms

We may change these Terms at any time, and changes become effective immediately upon posting on the platform. If we consider a change material, we may provide notice through the platform interface, by email, or through other reasonable communication channels linked to your account. It is your responsibility to review the Terms regularly and ensure you understand the current version. If you continue to use the services after updated Terms are posted, you confirm your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the services and request account closure through support.

13. Contact Us

If you have questions about these Terms, your account status, KYC requests, deposit terms, withdrawal processing, bonus terms, or responsible gambling tools, contact our support team for assistance. We aim to provide 24/7 support in Bengali and English, with a typical response target within 24 hours depending on request complexity and verification needs. For the fastest help, include your registered phone number, the payment method used, transaction references, and screenshots where relevant. You can reach us through Contact, and we may ask follow-up questions to protect your security and prevent unauthorized access.