7i77 privacy policy Bangladesh

This 7i77 privacy policy Bangladesh page explains, in plain language, how we collect and use personal data when you use our online casino services. It also explains how cookies and analytics work, what user rights you have, and how to contact us if you need help. If you want to review related rules, you can also read Terms of Service and Disclaimer for important platform conditions and risk notices. Please read this policy carefully before you register, deposit, or place bets, because your continued access to the platform means you accept the practices described here.

1. Introduction

7i77 Bangladesh (we, us, our) operates the 7i77 platform and provides access to online casino games and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you access or use our website, apps, and support channels. By visiting, registering, or using our services, you confirm that you have read and understood this Privacy Policy and agree to the handling of your information as described here. If you do not agree, you should stop using the platform and contact support for guidance on account closure and data handling.

2. Information We Collect

We collect information that helps us create your account, deliver games, process payments, and keep the platform secure. Some information is provided directly by you during registration, deposits, withdrawals, or support chats. Other information is collected automatically through your device and browser when you use the site, including cookies and basic analytics signals. We only request data that is relevant for service delivery, player safety, dispute resolution, and compliance checks such as KYC and anti-money laundering reviews. If you choose not to provide required information, certain features, including withdrawals, may not be available.

We also collect financial information connected to your gaming activity, such as deposit amounts, withdrawal requests, payment method details (bKash, Nagad, Rocket, USDT), and transaction timestamps. This helps us facilitate your transactions, investigate payment issues, and meet compliance expectations for financial monitoring. If you contact customer support, we may retain records of those communications, including attachments you provide, to improve service quality and resolve complaints or disputes. We do not intentionally collect sensitive data beyond what is needed for verification and security, and we ask you not to share unnecessary personal details in support messages.

3. How We Use Information

We use your information to run the platform safely and to provide the services you request. This includes account management, identity verification, and secure processing of deposits and withdrawals. We also use data to deliver games and sports betting features, calculate results, and credit winnings based on game outcomes and platform rules. Security and fraud prevention are core purposes, so we may use device signals, login patterns, and transaction history to detect unauthorized access, bonus abuse, or suspicious activity. We also use information to provide customer support and to keep reliable records for dispute handling.

We may also use data for personalization, such as saving language preferences and showing relevant game categories or offers based on activity. Platform improvement is another purpose, where we analyze usage patterns and analytics to diagnose technical issues, improve performance, and enhance user experience. Marketing communications may be sent by email, SMS, or messaging channels when permitted by your preferences, and you can opt out of promotional messages through support or account settings where available. We encourage responsible gambling, and you can review tools and guidance on Responsible Gambling to help manage limits and reduce harm.

4. Data Sharing And Third Parties

We do not sell your personal information. We may share your data with third parties only when it is needed to provide services, meet legal obligations, protect our rights, or with your consent. Payment processors may receive the details required to complete deposits and withdrawals, such as bKash and Nagad account information, transaction references, and status updates. Game providers and platform partners may receive limited technical data to deliver content, support game sessions, and maintain fair play controls. We also use trusted service providers for hosting, security monitoring, analytics, and customer support tooling under confidentiality obligations.

If there is a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction, but it will remain subject to privacy protections consistent with this policy. We may also share information when you give explicit consent for a specific purpose, such as verifying a payment issue with a provider. When we share data, we aim to limit it to what is necessary and relevant. Where possible, we apply access controls, contractual safeguards, and review processes to reduce privacy risks and ensure third parties use data only for agreed services.

5. Cookies And Tracking

We use cookies and similar technologies to keep the platform working, protect accounts, and understand how users navigate the site. Essential cookies support core functions such as account authentication, session management, and security checks. Performance cookies and analytics help us understand which pages are used most, how users move through the site, and where errors occur, so we can improve speed and stability. Functional cookies remember preferences like language and display options. Marketing cookies may be used to measure campaign effectiveness and show relevant promotions, depending on your settings and permissions.

You can manage cookies through your browser settings, including blocking or deleting existing cookies. Please note that disabling certain cookies may affect platform functionality, including login persistence and security checks. Some tracking is also performed through server logs and device identifiers, which help us prevent fraud and maintain service reliability. If you use external links or third-party content within the platform, those third parties may set their own cookies or tracking tools, and their practices are governed by their own privacy policies. We recommend reviewing third-party policies before sharing information with them.

6. Data Security

We use technical and organizational measures designed to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Data transmitted between your device and our servers is protected using SSL/TLS encryption. Access to personal information is limited to authorized personnel who need it to perform their duties and who are subject to confidentiality obligations. We use secure server environments with firewall protection, intrusion detection, and monitoring to reduce security risks. We also maintain internal procedures for incident response, investigation, and remediation.

We conduct periodic security assessments and may perform penetration testing to identify and address vulnerabilities. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. You also play an important role in protecting your account by using a strong password, keeping login details private, and logging out from shared devices. If you believe your account has been compromised, contact us promptly through Contact so we can help secure your account and review any suspicious activity.

8. Your Rights

You may have rights regarding your personal data, depending on your location and the context of processing. These rights can include access to a copy of the personal data we hold, correction of inaccurate or incomplete information, deletion of certain data, restriction of processing in specific circumstances, data portability in a structured and machine-readable format, and the right to object to processing for marketing purposes. To protect your privacy, we may need to verify your identity before fulfilling a request, and we may ask for additional details to locate relevant records.

To exercise your rights, contact our support team through our Telegram support channel and clearly describe your request. We aim to respond within 30 days, although complex requests or legal retention obligations may require additional time or may limit what we can delete. If you request deletion, we may still retain certain records where required for compliance, security, fraud prevention, dispute resolution, or financial recordkeeping. We will explain any such limitations in our response, and we will take reasonable steps to apply your preferences to marketing communications.

9. Children Privacy

Our services are strictly for adults aged 18 and above. We do not knowingly collect personal information from individuals under 18, and the platform is not intended for minors. We use age verification procedures during registration and may request KYC documents to confirm age and identity. If we discover that a minor has provided personal data or created an account, we will take steps to suspend the account and delete the information as soon as reasonably possible, subject to any requirements to retain records for security and fraud prevention. Parents or guardians who believe a minor has used the service should contact support.

10. Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, security practices, legal requirements, or operational needs. When we make updates, we will revise the Last updated date shown on the policy page. If changes are material, we will provide notice at least 14 days before the changes take effect, such as through a platform notice or email. Your continued use of the platform after the effective date of an updated policy means you accept the revised terms. If you do not agree with an update, you should stop using the services and contact support about closing your account.

11. Contact Us

If you have questions about this Privacy Policy, data collection, cookies, analytics, or how we handle KYC and payment information, please contact our support team. We aim to respond to privacy-related inquiries promptly and to resolve concerns in a fair and timely manner. For faster handling, include the email or phone number linked to your account, a clear description of your request, and any relevant transaction references if the issue relates to deposits or withdrawals. If you want general help with access, you can also use the Login page to sign in and review your account settings before contacting support.